Terms of Use for Artificial Intelligence

1.0. TERMS OF USE FOR THE AI DIAGNOSIS BOT (PHYSIODOCK AI DIAGNOSIS TOOL)

1.1. Introduction

Purpose of the AI Diagnosis Bot

• The PhysioDock AI Diagnosis Bot is an informational tool for users seeking guidance and help finding relevant information about health, physiotherapy, and treatments.

• The bot provides advisory answers based on available data and content from PhysioDock.com, and must not be interpreted as a complete medical assessment or a treatment offer.

Acceptance of the Terms

• By using the AI Diagnosis Bot, you automatically accept these Terms of Use.

• If you do not accept the terms, do not use the bot.

Supplement to Professional Healthcare

• The AI Diagnosis Bot is a supplement to, not a replacement for, professional healthcare.

• Users are encouraged to consult licensed healthcare professionals (physiotherapist, physician, or other relevant healthcare personnel) for medical assessments, diagnoses, and treatments.

2.0. USAGE RESTRICTIONS

2.1. No medical diagnoses or treatment plans

The AI Diagnosis Bot on PhysioDock.com is not programmed to:

• Provide medical diagnoses.

• Design treatment plans or recommend specific medical interventions.
  All answers are general information, not individual medical assessments.

2.2. Prohibited use for acute medical advice

Users may not use the bot to:

• Obtain acute medical advice or handle emergencies.
  In cases of acute health issues, users must immediately contact:

• Emergency services (113 in Norway), out-of-hours clinic, or their primary care physician.

2.3. Not a basis for self-medication

Information from the bot must not be used as a basis for self-medication or for changing existing treatments without first consulting a licensed healthcare professional. The bot offers high-level information, not guidance for independent medical decisions.

2.4. Key points on usage restrictions

• The bot does not provide diagnoses or treatment plans.

• Do not use the bot in emergencies—contact healthcare services instead.

• Do not use the bot to self-medicate.

• The PhysioDock AI Diagnosis Bot is a support tool; always seek professional help for health problems.

3.0. DISCLAIMER

3.1. Information only, not medical advice

The AI Diagnosis Bot on PhysioDock.com provides:

• Information and general guidance based on available content and data.
  Its responses are not:

• Medical advice, diagnoses, or treatment recommendations.
  Users understand the bot is a support tool; final assessment and treatment must always be performed by licensed healthcare professionals.

3.2. PhysioDock’s disclaimer

PhysioDock.com and its owners, employees, and partners are not liable for:

• Any harm, loss, or consequences arising from a user following the bot’s advice, information, or guidance.
  This includes, but is not limited to:

• Worsening of health conditions.

• Adverse results from suggested exercises or treatments.

• Misinterpretation of the bot’s information.

3.3. User responsibility

Users are responsible for:

• Seeking professional medical help for assessment, diagnosis, and treatment.

• Not basing critical health decisions on the bot’s information.

3.4. Key points on the disclaimer

• The bot provides information only; it is not medical advice.

• PhysioDock.com assumes no responsibility for outcomes from following the bot’s guidance.

• Users must consult healthcare professionals for all medical questions.

• The AI tool supports, but does not replace, professional healthcare.

4.0. LOGGING OF CONVERSATIONS & PRIVACY

4.1. Conversation logging for improvement

All conversations with the AI Diagnosis Bot on PhysioDock.com:

• Are logged anonymously to analyze and improve accuracy, functionality, and user experience.

• Logged information includes user questions and the bot’s responses; no personally identifying data are stored.

4.2. Retention and anonymization

Conversation logs are stored in accordance with GDPR and PhysioDock’s privacy practices:

• Retention: Stored for a maximum of 6 months.

• Anonymization: After 6 months, all data are anonymized so conversations cannot be traced back to individuals.

4.3. No sharing or sale of data

PhysioDock.com commits that:

• No conversation data are sold, given away, or shared with third parties.

• Data are used only internally to improve the bot and develop better services for users.

4.4. Key points on logging & privacy

• Conversations are logged anonymously to improve the bot.

• Stored for up to 6 months, then anonymized.

• No third-party sharing or selling.

• PhysioDock follows GDPR to protect user privacy.

5.0. UPDATING THE AI MODEL

5.1. Regular updates with new research

The bot’s knowledge base is updated regularly to ensure information provided to users reflects:

• New research, updated guidelines, and best practices in physiotherapy and health.
  Updates include:

• New peer-reviewed literature.

• Revised treatment protocols and recommendations from reputable health authorities.
  Updates are performed at least twice per year.

5.2. User feedback as an improvement tool

User feedback from conversations may be used to:

• Identify areas for increased precision and relevance.

• Improve comprehension and responsiveness.
  Feedback is always handled anonymously and stored per PhysioDock’s privacy rules.

5.3. Key points on model updates

• The knowledge base is regularly updated with new research.

• Anonymous user feedback may be used to enhance accuracy and functionality.

• Updates ensure the bot provides relevant, professional-grade information.

6.0. BREACHES OF THE TERMS

6.1. Misuse of the AI Diagnosis Bot

Users who misuse the bot on PhysioDock.com may be suspended. Examples include:

• Spamming: Repetitive, irrelevant, or excessive queries that overload the system.

• Harassment: Offensive, discriminatory, or threatening language aimed at the bot or the PhysioDock team.

• Unlawful use: Attempts to manipulate the bot, gain unauthorized access, or use the service for illegal purposes.

6.2. IP blocking

PhysioDock.com reserves the right to:

• Block IP addresses associated with serious or repeated misuse of the bot.
  Blocked users will lose access until further measures are assessed by the PhysioDock team.

6.3. Key points on breaches

• Misuse can lead to suspension.

• Examples include spam, harassment, and unlawful use.

• IPs may be blocked to protect service integrity.

• PhysioDock ensures the bot remains a safe, professional platform.

7.0. CHANGES TO THE TERMS

7.1. Right to modify the terms

PhysioDock.com may:

• Change, update, or supplement these Terms of Use for the AI Diagnosis Bot at any time due to:

  • New legislation or regulatory requirements.

  • Technological updates.

  • Changes in PhysioDock’s services or operations.

7.2. Notice of changes

All changes will:

• Be published on PhysioDock.com with a clear notice (e.g., banner or pop-up) indicating the update and effective date.

• For material changes, registered users may also be notified by email.

7.3. User responsibility

Users are responsible for:

• Staying informed of the current terms.

• Checking the website regularly for updates.
  Continued use after changes constitutes acceptance of the updated terms.

7.4. Key points on changes

• PhysioDock may modify these terms at any time.

• Changes are clearly published and, when needed, notified.

• Users accept new terms by continuing to use the bot.

1.0. TERMS OF USE FOR PHYSIODOCK-AI (GENERAL AI ASSISTANT)

1.1. Introduction

PhysioDock-AI is a general AI assistant on PhysioDock.com offering:

• Chat support — Real-time conversations to answer questions related to physiotherapy, health, and related topics.

• Search assistance — Help finding relevant content on PhysioDock.com.

• Content support — Assistance drafting articles, blog posts, and professional texts related to physiotherapy.

Scope of these terms
These Terms apply to all use of PhysioDock-AI on the site, including:

• Free users, registered members, and PhysioDock Plus subscribers.

2.0. USE CASES

2.1. Search for content on PhysioDock.com

PhysioDock-AI helps users:

• Search for articles on physiotherapy, treatments, injuries, and rehabilitation.

• Find available courses and training programs.

• Discover physiotherapy-related products (e.g., exercise equipment, aids, books) available via PhysioDock.com.

2.2. Help with professional questions

The assistant may provide:

• Answers to professional questions related to physiotherapy, including:

  • Examination methods

  • Treatment strategies

  • Anatomy and physiology

• Guidance based on content available on PhysioDock.com and reputable sources.

2.3. Content generation

PhysioDock-AI can assist with:

• Generating training programs for various patient groups, including post-injury rehabilitation.

• Suggesting exercises for specific needs (strength, mobility, pain relief).

• Helping professionals draft materials such as blog posts, patient information, and presentations.

2.4. Key points on use cases

• Use for search, professional guidance, and content support.

• Helps find articles, courses, and products on PhysioDock.com.

• Can generate training programs and exercise suggestions tailored to user needs.

• A support tool for physiotherapists and platform users.

3.0. LIMITATIONS ON USE

3.1. No legal or medical advice

PhysioDock-AI cannot and must not be used to:

• Provide legal advice regarding laws, rights, or disputes.

• Provide medical advice, diagnoses, or treatment plans.
  All information is general guidance; users must always consult qualified professionals for legal or medical questions.

3.2. Prohibition of unlawful or harmful purposes

Users may not use the assistant for:

• Unlawful activities, including sharing illegal content, offensive material, or misleading information.

• Actions harmful to PhysioDock.com, other users, or third parties, including attempts at hacking, data theft, or system manipulation.

3.3. Prohibition of mass messaging and spam

It is strictly prohibited to:

• Use PhysioDock-AI to send mass messages, marketing content, or similar.

• Send spam or unsolicited messages to other users.
  Attempts to automate communications for spam or advertising will result in suspension.

3.4. Key points on limitations

• The AI cannot provide legal or medical advice.

• Unlawful and harmful use is prohibited.

• Mass messaging and spam are not allowed.

• PhysioDock ensures safe and responsible use of the AI service.

4.0. COPYRIGHT IN AI-GENERATED CONTENT

4.1. Use of AI-generated content

Content generated by PhysioDock-AI (text, training programs, exercise suggestions, and other professional resources) may be:

• Used freely by the user for personal, professional, or educational purposes.
  Examples: clinicians using AI-generated content as support in practice; students using content for study.

4.2. Copyright remains with PhysioDock

Even though users may use the content, PhysioDock.com retains:

• Copyright to all content generated by the AI.
  PhysioDock may:

• Publish, modify, and distribute AI-generated content freely.

• Use the content as part of the platform’s resources.

4.3. No sale without consent

Users may not:

• Sell, resell, or commercialize AI-generated content without written consent from PhysioDock.
  This includes use of AI-generated content in paid services, courses, or publications.

4.4. Key points on copyright

• PhysioDock retains copyright to all AI-generated content.

• Users may use the content, but not sell it without consent.

• AI-generated content is a shared resource that supports professional development.

5.0. DATA USE & PRIVACY

5.1. Conversation logging for improvement

All conversations with PhysioDock-AI are logged:

• Anonymously to analyze and improve accuracy and quality.

• Used internally only to optimize responses, develop new features, and improve user experience.

5.2. No storage of personal data without consent

PhysioDock.com does not store personal data from AI chats without:

• The user’s explicit consent.
  This means names, emails, health data, or other identifiable information are not stored automatically.
  If personal data are provided in a chat, they are anonymized or deleted from logs.

5.3. Learning based on general patterns

Learning on PhysioDock.com:

• Occurs through analysis of general conversation patterns, not individual user data.
  The AI improves by:

• Identifying frequently asked questions and themes.

• Adapting responses based on aggregate interactions, without storing or recognizing individuals.

5.4. Key points on data use & privacy

• Conversations are logged anonymously for service improvement.

• No personal data are stored without consent.

• Learning is based on general patterns, not individuals.

• PhysioDock follows GDPR to protect privacy.

6.0. DISCLAIMER

6.1. Advisory guidance only

PhysioDock-AI provides:

• Advisory guidance and information based on available data and resources on PhysioDock.com.
  Its answers are not:

• Final decisions, professional judgments, or complete solutions.
  Users must:

• Critically assess information and consult qualified professionals for final decisions.

6.2. PhysioDock’s disclaimer

PhysioDock.com disclaims liability for:

• Any harm, loss, or consequences arising from the use of advice or answers from PhysioDock-AI or decisions made based on AI-generated content.
  This includes, but is not limited to:

• Financial loss.

• Incorrect conclusions or misunderstandings.

• Injuries related to training, treatment, or other physiotherapy practice.

6.3. User responsibility

Users are responsible for:

• Using the AI as a support tool.

• Seeking professional help for decisive matters.

• Ensuring information from the AI is considered alongside professional sources.

6.4. Key points on the disclaimer

• The AI provides advisory information only.

• PhysioDock.com is not responsible for consequences of following AI guidance.

• Users must consult qualified professionals for final assessments.

• PhysioDock-AI is an aid, not a substitute for professional advice.

 

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